By accessing our website, you, the user, agree to the terms and conditions we set out here. These terms and conditions may change at our discretion any time, and without notice. All orders and purchases made through this site are also governed by these terms and conditions.

Privacy Policy

Please refer to our Privacy policy page (link to https://www.backroadmapbooks.com/privacy-policy/)

Updates and Corrections

Backroad Mapbooks welcomes customer updates. If you see anything missing or erroneous while browsing our maps you can let us know by emailing updates@backroadmapbooks.com. We also accept GPS tracks and waypoints for enhancing, refining or expanding our map data. If we are able to use them, we will credit your account towards future updates. A minimum of 5 usable tracks or 10 usable waypoints (or combination of) is required for 1 Free Update. Multiple updates are recorded on the user account and can be applied for future updates.

Copyright

All of Backroad Mapbooks’ maps and writing are protected by copyright. No reproduction in whole or in part is allowed without the expressed written consent of the publisher. This includes scanning or photocopying the pages and/or posting screenshots of maps on the internet. Non-commercial reproduction is often allowed if permission is asked of the publisher.

Additionally, all text, graphics and photos used on this website are property of Backroad Mapbooks and may not be copied, reproduced, posted, or republished in any way without the expressed written consent of the publisher.

User-Provided Content

By submitting content via comments on our website or social media, or through other channels, users warrant that they have full right and authority to submit that content, and that they have sole copyright and proprietary right over that content. Users may not contribute, post or transmit unlawful, defamatory, or threatening material, that which would constitute or encourage criminal offenses, or violate any law. We reserve the right not to publish, or to remove, any content we deem inappropriate for any reason whatsoever.

Linked Content

Backroad Mapbooks is not responsible for the content on websites that we link to unless they are part of the backroadmapbooks.com or backroadnavigator.com domains. Backroad Mapbooks accepts no liability for the content displayed on external sites. Links are provided for the customer’s convenience, and it is the customer’s decision whether or not to access them.

Disclaimer

Backroad Mapbooks does not warrant that the backroads, paddling routes and trails indicated in its products are passable nor does it claim that is products are completely accurate. Therefore, please be careful when using ours or any other sources to plan and carry out your outdoor recreation activity.

Please note that traveling on logging roads, river routes and trails is inherently dangerous, and without limiting the generality of the foregoing, you may encounter poor road conditions, unexpected traffic, poor visibility and low or no road/trail maintenance. Please use extreme caution when traveling along logging roads or trails.

Please refer to the Fishing and Hunting regulations for closures and regulations related to those activities. It is your responsibility to known when and where closures and restrictions apply.

Returns on GPS Products

Returns on any digital products are not accepted if the packaging is opened. However, Backroad Mapbooks will offer an exchange for the identical product if the one you received is defective. Proof of purchase is required. The customer is responsible for all return shipping charges on the product. A refund of the original purchase price of the products will be issued once we receive the returned merchandise. We do not refund the original billed shipping charges.

With any return request please email us at info@backroadmapbooks.com, or call us to let us know what the nature of the return is before returning any items.

Damaged SD cards can be exchanged under the following guidelines: If the damage to the SD card happens within 60 days from the date of purchase (registration & proof of purchase is required), we will replace your SD Card for free. You will need to return the defective SD card back to us in its original packaging.

If the damage to the SD card happens after 60 days, but within one year of purchase (registration & proof of purchase is required), a fee will be charged for the new SD card. You will need to return the defective SD card back to us in its original packaging.

If you buy or are given a second hand SD card we cannot support it due to the license being registered to another users account. These cards are unable to be used for updates or computer maps for downloads.

Returns on Paper Products

Returns of all Mapbooks and Recreation Maps are only accepted within 20 days of the ship date. TOPO Maps are also not returnable since each is custom made for the order. The customer is responsible for all return shipping charges on the product. A refund of the original purchase price of the products will be issued once we receive the returned merchandise. We do not refund the original billed shipping charges.

With any return request please email us at info@backroadmapbooks.com, or call us to let us know what the nature of the return is before returning any items.

Shipping

All orders are shipped by Canada Post. As of December 2019, here are the current shipping charges and delivery time frames:

BC

$5 – per item (2-4 business Days)
$15 Express (1-2 business Days)

Prairies

$5 per item (2-7 business Days)
$15 Express (1-3 business Days)

Ontario

$5 per item (4-10 business Days)
$15 Express (2-4 business Days)

Rest of Canada

$5 per item (6-11 business Days)
$15 Express (3-7 business Days)

United States

$10.00 per item (6-11 business Days)*
$30.00 Express (4-7 business Days)*

International

$20.00 per item (3-6 weeks)*

*Any duties or taxes levied against packages arriving from outside the destination country are determined by local Customs and Immigration agencies and are the responsibility of the recipient.

Note: When ordering TOPO’s expect another 1–4 business days for you order to be processed before being shipped.

Courier express services can be arranged by contacting us.