Support

Contact Support

 

 

SUPPORT FOR GPS Products

Please Start with these common GPS Questions:

Q: Do you have a help guide for your products?

A: In order to provide you with the best possible support, we are currently updating our knowledge base for our new products. The new documentation will be updated soon.

Q: Where can I find your policies and warranties for GPS Products?

A: Please go to our  GPS Maps Warranty & Policies page to learn more.

 

Q: How can I tell if my gps unit is compatible with Backroad Mapbooks?

A: Please visit this page to check for GARMIN GPS UNIT and BACKROAD GPS COMPATIBILITY

Q: How can I contact Tech Support?

A:  e-mail: gps@backroadmapbooks.com 

or Call us: 

Local: 604-521-6277
Toll Free: 1-877-520-5670
Monday to Friday
9 AM to 5 PM (PST)

(Closed on Canadian Statutory Holidays) 

 

SUPPORT FOR (NON GPS) BACKROAD PRODUCTS

Q: How can I contact support for your other products (not including GPS)?

A: Contact our Customer Service Team for all other Non GPS related products 

e-mail: info@backroadmapbooks.com 

or Call us: 

Local: 604-521-6277
Toll Free: 1-877-520-5670 
Monday to Friday
9 AM to 5 PM (PST)

(Closed on Canadian Statutory Holidays) 

 

Warranties and Refund Policies

For more information on the following topics, please check out our GPS Maps Warranty & Policies.

  • Digital Product Returns
  • General GPS Maps Policies
  • Our 60 Day GPS Maps Guarantee
  • Product Updates